Techloy Community Privacy Policy
Last updated: October 4, 2026
1. Who we are
This Privacy Policy explains how Techloy Limited ("Techloy", "we", "us") collects, uses and discloses personal data when you use the Techloy Community at community.techloy.com and its mobile or other apps (the "Community").
Techloy Limited is a company registered in England and Wales (company number 13488283) and is the data controller for your personal data. Our registered address is Suite A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, Suffolk, IP28 7DE, United Kingdom.
Your use of the Community is also subject to our Terms of Service. This policy works alongside the main Techloy Privacy Policy, which covers techloy.com, our newsletters and memberships.
2. Information we collect
Information you give us
Account and profile: your name, email address, profile photo, bio and any other details you add to your profile.
Content: posts, comments, photos, event registrations and anything else you share in the Community.
Messages between members: the content of direct messages you send and receive, and when they were sent.
Communications with us: support requests, form submissions, contest or promotion entries, and messages via social media.
Payments: if you buy a paid membership, course or event ticket, your card details are collected by our payment processor. We never see or store full card numbers.
Information collected automatically
Device and usage data: IP address, browser and device type, operating system, pages visited, links clicked, videos watched, referring page and time spent.
Approximate location: derived from your IP address.
Cookies and similar technologies: used to keep you signed in, remember preferences and measure how the Community is used. You can manage cookies in your browser settings, but blocking them may stop some features from working.
Information from others
Content other members share about you or with you.
If you sign in or connect through a social media account, the profile details that platform shares with us.
3. How we use your information
We use personal data only for the purposes below, each with a lawful basis under UK GDPR and equivalent laws.
To run your account and provide the Community's features (contract).
To process purchases and keep transaction records (contract; legal obligation).
To send service notices, security alerts and support messages (contract; legitimate interests).
To respond to questions and provide support (legitimate interests).
To send news, events, offers and promotions (consent; unsubscribe anytime).
To run contests, promotions and events (contract; consent).
To analyse usage and improve the Community (legitimate interests).
To moderate content, prevent fraud and enforce our Terms (legitimate interests; legal obligation).
To comply with the law and protect our rights (legal obligation; legitimate interests).
We do not sell your personal data.
4. Who we share it with
Circle: the Community runs on a platform provided by CircleCo, Inc. ("Circle"), which processes your data on our behalf.
Service providers: payment processors, analytics and email providers we use to operate the Community, under contracts that require them to protect your data.
AI providers: some Community features use AI models from providers such as OpenAI or AWS, supplied through Circle. Your personal data is never used to train, fine-tune or improve these models, and the providers do not store or retain it.
Other members: profiles, posts and comments can be seen by other members and, depending on the space and your settings, may be visible publicly. Other members may use what you share, and we cannot control how they do.
Legal and safety: law enforcement, regulators or other authorised parties where required by law or to investigate illegal activity, fraud or breaches of our Terms. In rare cases, if we reasonably believe someone is at imminent risk of serious physical harm or self-harm, we may share the minimum information needed with emergency services.
With your consent: where you ask us to share your information.
Business transfers: if Techloy is involved in a merger, acquisition, financing or sale of assets.
The Community may link to other websites and offer social sharing tools. Those services have their own privacy policies, and we are not responsible for their practices.
5. Children, security and retention
Children. The Community is not intended for anyone under 16, and you must be at least 16 to join. If we learn we have collected data from someone under 16, we will delete it. If you think this has happened, contact us at privacy@techloy.com.
Security. We use reasonable technical and organisational measures to protect your data. No system is fully secure, so we cannot guarantee absolute security. If a breach is likely to put you at risk, we will tell you and the relevant regulator as the law requires.
Retention. We keep your account data for as long as your account is active. When you delete your account, we delete or anonymise your data within a reasonable period, except where we must keep it for legal, tax or accounting reasons (usually 6 years for payment records). Posts you made in shared spaces may remain visible unless you delete them first.
6. International transfers
The Community is open to members worldwide. Techloy is based in the UK, and Circle and some of our other providers store and process data in the United States and other countries.
When your data is transferred outside the UK or EEA, we rely on recognised legal safeguards, such as the UK International Data Transfer Agreement or Addendum, Standard Contractual Clauses, or the UK Extension to the EU-US Data Privacy Framework where the provider is certified. You can ask us for more information about these safeguards at privacy@techloy.com.
7. Your rights and choices
You can exercise these rights free of charge by emailing privacy@techloy.com. We will reply within one month and may ask you to verify your identity.
Access a copy of the personal data we hold about you.
Correct inaccurate data. You can update most details yourself in your account settings.
Delete your account and data, unless we must keep it for legal reasons.
Restrict or object to processing based on legitimate interests.
Portability: receive data you gave us in a common, machine-readable format.
Withdraw consent at any time, for example by unsubscribing from promotional emails or turning off push notifications in your device settings. You will still receive essential service messages.
UK and EU residents. If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office or your local data protection authority. We would appreciate the chance to resolve it with you first.
Nigeria and other African countries. Members in Nigeria have equivalent rights under the Nigeria Data Protection Act 2023 and may complain to the Nigeria Data Protection Commission. We honour similar rights under the data protection laws of other countries where our members live.
US residents. Depending on your state, you may have the right to know, access, correct or delete your personal information, and to opt out of its sale or sharing for targeted advertising. We do not sell personal information. If we decline your request, you may appeal by replying to our decision. We will not discriminate against you for exercising these rights.
Do Not Track. There is no agreed standard for Do Not Track signals, so we do not currently respond to them.
8. Changes and contact
Changes. We may update this policy as the Community or the law changes. We will update the date at the top and, for material changes, notify members by email or an in-Community notice.
Contact us. For privacy questions or requests, contact:
Techloy Limited Suite A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, Suffolk, IP28 7DE, United Kingdom Email: privacy@techloy.com
For general Community or account help, email community@techloy.com.